Shiono Koryo Kaisha, Ltd. recognizes the importance of properly handling names, addresses, and other personal information provided by users on our website (hereinafter referred to as “personal information”) and will protect such personal information as set forth below. This Privacy Policy applies only to this website. We are not responsible for the handling of personal information on other websites linked from this website. Please refer to the privacy policies of each respective website.
- We will use personal information provided by users only for the purpose of responding to requests and inquiries submitted to us, sending various materials, and for other purposes stated on this website. We will not use personal information for any purpose other than those stated above without obtaining the user's prior consent.
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We will not provide personal information to third parties without obtaining the prior consent of the individual concerned. However, this does not apply in the following cases:
- When required by laws and regulations;
- When it is necessary to protect a person's life, body, or property, and it is difficult to obtain the individual's consent;
- When it is particularly necessary to improve public health or promote the sound development of children, and it is difficult to obtain the individual's consent;
Management of Personal Information
We manage personal information as follows.
- We keep users' personal information accurate and up to date, and take measures to prevent unauthorized access to, loss, destruction, alteration, and leakage of personal information.
- When we outsource the handling of users' personal information to an external party, we require the contractor by contract to prevent leakage or re-provision of personal information, and we manage such outsourcing appropriately.
- We comply with Japanese laws and regulations, guidelines, and other standards applicable to the personal information we hold. We also review and improve the policies described above as appropriate.
- When users access this website, their access history, or access logs, is automatically recorded. These logs are used to statistically analyze website usage and to improve convenience in the future. Users' personal information is not recorded in these access logs.
- Some pages on our website use cookies. Cookies are a function that allows a web server to send data to a user's browser and refer to that data, but they do not collect users' personal information. Users may disable cookies through their browser settings.
Disclosure and Other Requests Concerning Personal Information
We will respond as follows to requests from users themselves for disclosure, correction, suspension of use, and other actions concerning their personal information.
1. Request and Response Procedures
If you wish to make such a request, please contact the inquiry desk below. We will verify that the request is being made by the individual concerned.
2. Cases in Which Personal Information Cannot be Disclosed
We may be unable to respond to requests for disclosure, etc. of personal information in the following cases:
- When we are unable to verify that the request is being made by the user themselves;
- When disclosure may harm the life, body, property, or other rights and interests of the user or a third party;
- When disclosure may significantly hinder the proper execution of our business operations;
- When disclosure would violate other laws or regulations;
- When the request clearly violates public order and morals and is significantly contrary to social appropriateness.
Contact for Complaints
For complaints regarding our handling of personal information, please contact the inquiry desk below. Please note that we are unable to accept such requests in person at our offices. We appreciate your understanding.
Use of reCAPTCHA v3
Our website uses reCAPTCHA v3 provided by Google for the purpose of enhancing website security and preventing spam.
Collection of Information by Google reCAPTCHA v3
When Google reCAPTCHA v3 is used on our website, information regarding users' activities on this website and their browsers may be sent to Google.
Information Collected
Information collected through Google reCAPTCHA v3 may include IP addresses, cookie information, and information related to user activity on web pages, such as mouse movements and clicks.
Purpose of Use
The information collected is used for the purpose of detecting spam, enhancing the security of our website, and providing a safe usage environment.
Provision of Information to Third Parties
We do not independently provide information obtained through the use of Google reCAPTCHA v3 to third parties.
User Consent
By using our website, users are deemed to have consented to the collection and processing of information associated with the use of Google reCAPTCHA v3.
For more information about how Google handles personal information, please refer to the Google Privacy Policy below.
https://policies.google.com/privacy?hl=en
Revisions to the Privacy Policy
We may revise this Privacy Policy as necessary, including in response to amendments to laws and regulations.
March 30, 2026
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